Frequently Asked Questions

Find answers to frequently asked questions about Innclude.

Innclude

Innclude is an event platform that brings event organizers and attendees together. Users can organize their own events, buy tickets, and interact with other attendees through the Innclude mobile app.

Innclude is a platform that caters to both individual users and businesses. Individual users can organize private events with friends and other users in the city. Businesses can use Innclude for public ticketed events and large-scale organizations.

Concerts, festivals, house parties, corporate events, and many other types of events can be organized through Innclude. The platform allows event organization from small gatherings to large-scale events.

Innclude is not just a ticketing platform but a social platform that personalizes your event experience. Its AI-powered application provides personalized recommendations based on events you attend or those your friends participate in. Additionally, it offers flexibility for organizers with guest management, ticketing, real-time data tracking, and many more features.

Membership and Registration

Membership is completely free for individual users.

Through the app, you can send private event invitations to people in your contact list. This way, only the people you choose can see and join your event.

Innclude Business is a platform that includes ticket sales, guest list management, and in-event payment systems, allowing all these services to be controlled from one place. It provides convenience for event organizers, nightclubs, and promoters, making their events more effective and offering reporting capabilities.

Ticket Purchase

You can find any event through the application and purchase tickets from the event details page.

You can refund your tickets based on the refund policies set by the event organizer. These policies can be found in the event details.

No. Currently, there is no ticket sale for individual events. You need to create an organizer account to sell tickets. By creating an Innclude Business account, you can benefit from ticket sales, guest management, and in-event payment features.

Yes, a small commission is applied to ticket sales made through the Innclude platform.

Security and Privacy

No, your phone number is private and not shared with other users.

You are responsible for the security of your individual events. The security standards for ticketed events are provided by the organizers. Additionally, a QR code entry system ensures safe guest verification. For more information, please read the Privacy Policy.

Yes, your personal data is protected in compliance with GDPR and is not shared with third parties. For more details, please read the Privacy Policy and/or GDPR Agreement.

Innclude Business Accounts

Innclude Business is an application designed for event organizers and businesses. It offers special features such as guest list management, ticketing, payment systems, and real-time data tracking.

With your business account, you can create events and manage your guest list with QR codes. This allows you to digitally control your guests with ease. If you upload your guests’ phone numbers to the system, Innclude will send the invitation QR code through the app or via SMS.

Credit cards, debit cards, and online payment methods are supported. Thanks to agreements with various banks and payment providers, a secure payment process is ensured.

Help

You can contact us through the Contact section on our website for help or support.

You can stay informed about all innovations through in-app notifications, our website blog, social media accounts, and our email newsletter.